August 13, 2020


A team of US factory workers assembling LG washing machines moving down the production line

American consumers spending more time at home are investing in home upgrades such as new washing machines. One company staying busy due to this trend is LG Electronics, which today announced a milestone of one million washing machines produced at LG’s new Tennessee manufacturing plant. This milestone is a tribute to the hundreds of men and women producing LG’s award-winning washers in the United States, people whose safety is LG’s number one priority.

A closer look at one US factory worker fitting a part to the LG washer’s door

“In addition to commemorating LG’s top-rated washing machines for American consumers, this milestone highlights LG’s proud role as a strong contributor to the local economy and leading employer in America,” said LG Electronics North America CEO Thomas Yoon.

Another factory worker checking the quality of an LG washing machine's door

The millionth washer – a new ENERGY STAR® certified front-load model with smart features – rolled off the production line this week at the USD 360 million factory, believed to be the world’s most advanced, integrated washing machine production plant. The million-square-foot plant has “increased LG’s competitiveness in the U.S., increasing speed to market and responsiveness to changing market conditions,” according to Yoon.

An overlooking view of LG’s USD 360 million washing machine factory located in the U.S.

Since the factory’s grand opening a little over a year ago, the company has been ramping up production of LG’s award-winning washing machines. LG front- and top-load washers are ranked number one according to a leading U.S. consumer magazine. LG also holds the number one spot in overall customer satisfaction across its home appliance portfolio that includes laundry and other major appliances according to the most recent American Customer Satisfaction Index® rankings.

One LG factory worker using special equipment to assemble the washing machine’s front panel while others work in the background

As the only national cross-industry measure of customer satisfaction in the United States, the ACSI uses data from approximately 250,000 customers to analyze customer satisfaction of 380 companies in 46 industries and 10 economic sectors. According to the latest ACSI report, LG is second to none in product quality and value.

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